Privacy Policy/Refund Policy


 Refund Policy


·Refunds (if applicable) will be processed based on our refund policy, minus any applicable fees. Please allow up to 15 working days for the refund process.


· Certain products, services, or peak-season bookings may be non-refundable.


· In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.


· The refund will be initiated within 5 to 7 days.


· The refund amount will be credited to the original payment method


Privacy Policy for Travelosthan Holidays


At Travelosthan Holidays, your privacy is our priority. We are committed to protecting your personal data and handling it responsibly in compliance with applicable laws. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or use our services.


1.Information We Collect


We collect personal information when you interact with our services, such as:


Personal Identifiable Information (PII): Name, email address, phone number, passport details, etc., provided when booking services or inquiries.


Payment Information: Credit card details and other payment-related data collected during transactions.


Technical Data: Your IP address, browser type, operating system, and usage patterns when you visit our website.


Cookies: Information collected through cookies for website functionality, analytics, and personalization.


2. How We Use Your Information


The information we collect is used to:
Provide and manage travel bookings and related services.
Process payments and verify transactions.
Communicate about offers, updates, and travel information.
Improve our services by analyzing website usage and customer feedback.
Customize user experiences and deliver personalized content.
Comply with legal obligations and safeguard our rights.


3. Sharing Your Information


We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Third-party vendors (hotels, airlines, car rentals) necessary for fulfilling your travel bookings.
Legal Requirements: When required to comply with the law or protect our rights.
Business Partners: In case of mergers, acquisitions, or business transfers, your data may be transferred.


4. Data Security


We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. While we strive to safeguard your data, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.


5. Your Rights


 You have the right to:


Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request a copy of the data we hold about you.
Withdraw consent for data processing.


6. Cookies Policy


Our website uses cookies to enhance user experience, analyze traffic, and show personalized advertisements. By using our site, you agree to the use of cookies as outlined in our Cookie Policy. You can manage cookie settings through your browser preferences.


7. Third-Party Links


Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.


8. Changes to the Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.


9. Contact Us


If you have any questions about this Privacy Policy or how your data is handled, please contact us at:


Travelosthan Holidays


Email: gunjan@travelosthan.in


Phone: +91-8976740278


By using our services, you consent to this Privacy Policy.


 



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